Assignment: IT And Business.

Want create site? With you can do it easy.

Assignment: IT And Business.

Assignment: IT And Business.


Don't use plagiarized sources. Get Your Custom Essay on
Assignment: IT And Business.
Just from $13/Page
Order Essay

So Who Should Make the Decisions?

• Ross & Weill say • The CEO should not make those decisions alone • C-level executives should not even make those

decisions • Input is needed from both IT and the business units

alike • Steering (or Executive) Committee solution

© 2016 John Wi ley & Sons, Inc. 12
Building a Business Case – Components

• Executive Summary

• Overview and Introduction

• Assumptions and Rationale

• Project Summary

• Financial Discussion and Analysis

• Benefits and Business Impacts

• Schedule and Milestones

• Risk and Contingency Analysis

• Conclusion and Recommendation • Appendices

© 2016 John Wi ley & Sons, Inc. 13
© 2016 John Wi ley & Sons, Inc. 14
Sample of benefits in a business case for adding chat function linked from Facebook page

Busy chat operators; busy Facebook page; Customers seem happier

Sales improved by $250k; costs decreased by $50k after change

Facebook page likes; number of chats; Customer satisfaction scores moved from 3.3 to 4.1 (out of 5)

Converted 150 calls per day to chats; reaching 200 more customers per day

© 2016 John Wi ley & Sons, Inc. 15
IT Portfolio Management

• IT investments should be managed as any other investment.

• Evaluate and approve IT investments as they relate to other potential investments of all kinds

• Goals: • Pick the right mix of investments

• Invest in the most valuable IT initiatives

© 2016 John Wi ley & Sons, Inc. 16
Asset Classes

• Weill and Aral say that there are four asset classes of IT investments: • Transactional systems – systems that streamline or cut

costs on business operations.

• Informational systems – any system that provides information used to control, manage, communicate, analyze or collaborate.

• Strategic systems – any system used to gain competitive advantage in the marketplace.

• Infrastructure systems – the base foundation or shared IT services used for multiple applications.

© 2016 John Wi ley & Sons, Inc. 17
Average company’s IT portfolio profile (See Discussion Question 4)











18% 11%

© 2016 John Wi ley & Sons, Inc. 18
Comparative IT portfolios for different business strategies (See discussion question 4)
Valuing IT Investments

• Soft benefits, such as the ability to make future decisions, make it difficult to measure the payback of IT investment • IT is expensive, thus under close scrutiny. • IT is complex; calculating the costs is an art, not a science.

• Payback period for infrastructure is much longer than other types of capital investments.

• With necessary systems (due to laws, etc.), the payback period cannot be calculated

• Many valuation methods are available…

You must proofread your paper. But do not strictly rely on your computer’s spell-checker and grammar-checker; failure to do so indicates a lack of effort on your part and you can expect your grade to suffer accordingly. Papers with numerous misspelled words and grammatical mistakes will be penalized. Read over your paper – in silence and then aloud – before handing it in and make corrections as necessary. Often it is advantageous to have a friend proofread your paper for obvious errors. Handwritten corrections are preferable to uncorrected mistakes.

Use a standard 10 to 12 point (10 to 12 characters per inch) typeface. Smaller or compressed type and papers with small margins or single-spacing are hard to read. It is better to let your essay run over the recommended number of pages than to try to compress it into fewer pages.

Likewise, large type, large margins, large indentations, triple-spacing, increased leading (space between lines), increased kerning (space between letters), and any other such attempts at “padding” to increase the length of a paper are unacceptable, wasteful of trees, and will not fool your professor.

The paper must be neatly formatted, double-spaced with a one-inch margin on the top, bottom, and sides of each page. When submitting hard copy, be sure to use white paper and print out using dark ink. If it is hard to read your essay, it will also be hard to follow your argument.

Did you find apk for android? You can find new and apps.


Calculate The Price Of Your Paper

{{total || ""}}

Why Choose Us

Top Quality and Well-Researched Papers

We always make sure that writers follow all your instructions precisely. You can choose your academic level: high school, college/university or professional, and we will assign a writer who has a respective degree.

Professional and Experienced Academic Writers

We have a team of professional writers with experience in academic and business writing. Many are native speakers and able to perform any task for which you need help.

Free Unlimited Revisions

If you think we missed something, send your order for a free revision. You have 10 days to submit the order for review after you have received the final document. You can do this yourself after logging into your personal account or by contacting our support.

Prompt Delivery and 100% Money-Back-Guarantee

All papers are always delivered on time. In case we need more time to master your paper, we may contact you regarding the deadline extension. In case you cannot provide us with more time, a 100% refund is guaranteed.

Original & Confidential

We use several writing tools checks to ensure that all documents you receive are free from plagiarism. Our editors carefully review all quotations in the text. We also promise maximum confidentiality in all of our services.

Customer Support 24/7

Our support agents are available 24 hours a day 7 days a week and committed to providing you with the best customer experience. Get in touch whenever you need any assistance.

Our FREE services
Every order comes with these awesome features.
Order Now
Money Back Guarantee
FREE Best essay writer across your subject
FREE Cover page and bibliography
FREE APA/MLA/Chicago formatting
FREE Free Revisions
FREE 24/7 customer support hotline and chat


Essay Writing Services

No matter what kind of academic paper you need and how urgent you need it, you are welcome to choose your academic level and the type of your paper at an affordable price. We take care of all your paper needs and give a 24/7 customer care support system.


Admission and Business Papers

An admission essay is an essay or other written statement by a candidate, often a potential student enrolling in a college, university, or graduate school. You can be rest assurred that through our service we will write the best admission essay for you.


Editing and Proofreading

Our academic writers and editors make the necessary changes to your paper so that it is polished. We also format your document by correctly quoting the sources and creating reference lists in the formats APA, Harvard, MLA, Chicago / Turabian.


Revision Support

If you think your paper could be improved, you can request a review. In this case, your paper will be checked by the writer or assigned to an editor. You can use this option as many times as you see fit. This is free because we want you to be completely satisfied with the service offered.