Assignment: Steps in training process
Assignment: Steps in training process
In this assignment, which continues to build on last week’s assignment, you will create a mind map identifying the steps in the training process for a CRM program to help you understand the important role training plays in an organization. It further helps you understand the importance of training as you explore how training is designed, delivered, and measured for success.
Create a mind map for the CRM program you began working on in the Week 2 assignment.
- Identify the five steps of an effective training program.
- For each of the five steps, explain how these function at the following levels:
- Organizational level
- Job level
- Personal level
Write a 875-word response in which speculate on the following:
- How was the needs assessment conducted? How were the objectives for training set?
- What training design and delivery method would be most useful for this program? Why?
- Which training evaluation methods would you recommend to assess the success of this program?
Format any citations according to APA guidelines.
Plagiarism is the use of someone else’s ideas without giving proper acknowledgment. The term “plagiarism” includes, but is not limited to, the use, by paraphrase or direct quotation, of the published or unpublished work of another person without full and clear acknowledgment. It also includes the unacknowledged use of materials prepared by another person or agency engaged in the furnishing or selling of term papers or other academic materials.
The Modern Language Association’s MLA Handbook for Writers of Research Papers defines plagiarism as follows:
repeating another’s sentences as your own,
adopting a particularly apt phrase as your own,
paraphrasing someone else’s argument as your own,
presenting someone else’s line of thinking in the development of a thesis as though it were your own.
In short, to plagiarize is to give the impression that you have written or thought something that you have in fact borrowed from another.
The paper must be neatly formatted, double-spaced with a one-inch margin on the top, bottom, and sides of each page. When submitting hard copy, be sure to use white paper and print out using dark ink. If it is hard to read your essay, it will also be hard to follow your argument.
Please number the pages of your essay (except for the title page).
You must proofread your paper. But do not strictly rely on your computer’s spell-checker and grammar-checker; failure to do so indicates a lack of effort on your part and you can expect your grade to suffer accordingly. Papers with numerous misspelled words and grammatical mistakes will be penalized. Read over your paper – in silence and then aloud – before handing it in and make corrections as necessary. Often it is advantageous to have a friend proofread your paper for obvious errors. Handwritten corrections are preferable to uncorrected mistakes.
Use a standard 10 to 12 point (10 to 12 characters per inch) typeface. Smaller or compressed type and papers with small margins or single-spacing are hard to read. It is better to let your essay run over the recommended number of pages than to try to compress it into fewer pages.
Likewise, large type, large margins, large indentations, triple-spacing, increased leading (space between lines), increased kerning (space between letters), and any other such attempts at “padding” to increase the length of a paper are unacceptable, wasteful of trees, and will not fool your professor.
Final check list
Before handing in your paper, please check the following items:
The pages are numbered.
The paper includes citations and a bibliography.
You have spell-checked, grammar-checked, and proofread the paper.