Communication is Better Than Less
Communication is Better Than Less
Because team leaders cannot always see what their team members are doing or whether they are experiencing any problems, frequent communications are important. If remote employee or team members are quiet, the team leader must reach out to them to identify their participation and ensure that they feel their contributions are appre- ciated. Further, team leaders can scrutinize the team’s asynchronous communications and its repository to evaluate and give feedback about each team member’s contributions. Even when a majority of team members are in one location, the team leader should rotate meeting times to alternate the convenience among team members. The rule of thumb is that “more communication is better than less” because it is very difficult to “overcommunicate.” Man- agers and team leaders with remote participants must make sure to think about how their remote colleagues are receiving the information they need, not just how the managers are communicating it.
Managing Technology Challenges Information and communication technologies are at the heart of the success of remote work and virtual team accomplishments. However, managers must ensure that their remote colleagues have access to the technologies and support they need. All team members must have the ability to connect to the information sources and com- munications pathways used by the group. Well‐designed Web‐based conferencing applications make this easier because any device connected to the Internet can access them. Managers must make sure meetings over video or audio conference tools are well coordinated and all attendees have the right access codes and meeting times. Time zone differences often confuse this issue, so it is critical to make sure everyone knows the right time for a meeting.
Support processes for technologies must also be designed with remote employees in mind. If the only support for them is in the office, they will find it difficult if not impossible to access the help they need. Bringing a laptop to the office during normal business hours may not be possible if the remote worker is hundreds or thousands of miles away. Processes must be designed to accommodate the remote employee or team member.
Managers must ensure that all employees and team members have the tools they need to do their jobs. That might mean providing seamless telephone transfers, desktop support, network connectivity, and security support to the remote workers.
You must proofread your paper. But do not strictly rely on your computer’s spell-checker and grammar-checker; failure to do so indicates a lack of effort on your part and you can expect your grade to suffer accordingly. Papers with numerous misspelled words and grammatical mistakes will be penalized. Read over your paper – in silence and then aloud – before handing it in and make corrections as necessary. Often it is advantageous to have a friend proofread your paper for obvious errors. Handwritten corrections are preferable to uncorrected mistakes.
Use a standard 10 to 12 point (10 to 12 characters per inch) typeface. Smaller or compressed type and papers with small margins or single-spacing are hard to read. It is better to let your essay run over the recommended number of pages than to try to compress it into fewer pages.
Likewise, large type, large margins, large indentations, triple-spacing, increased leading (space between lines), increased kerning (space between letters), and any other such attempts at “padding” to increase the length of a paper are unacceptable, wasteful of trees, and will not fool your professor.
The paper must be neatly formatted, double-spaced with a one-inch margin on the top, bottom, and sides of each page. When submitting hard copy, be sure to use white paper and print out using dark ink. If it is hard to read your essay, it will also be hard to follow your argument.