Introduction: Identify and describe the company you selected, along with its core business. Based on your information and research about this company, identify one type of knowledge management system or information system you think this firm may be using to execute its strategy. Describe the company’s social media presence relative to Customer Relationship Management (CRM). Describe how you think business intelligence and business analytics might be used. Conclusion: In your opinion, will this company be able to maintain a competitive advantage in the future? What recommendations do you have for this firm? Requirements and Grading Rubric Your report must be written in paragraph/essay format with an introduction and conclusion, following the outline above. The outline helps you with headings. Use APA style and format to create this assignment. You do NOT need to insert an abstract. Your report must be approximately two pages long, not including the cover page and References page.
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